Office Depot: Was given a phone number to call (that could no...
A Office Depot customer review by GetHuman user GetHuman-219678 from November 19th, 2017
Background on GetHuman-219678's case
GetHuman: GetHuman-219678 - can you tell our other Office Depot customers when your case took place?
GetHuman-219678: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Office Depot, and if so, how?
GetHuman: And which of these common Office Depot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-219678 a list of common Office Depot problems)
GetHuman-219678: "Warranty claim" was why I was trying to call.
GetHuman-219678's review of Office Depot customer service
GetHuman: So how would you sum up your experience for GetHuman's Office Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-219678: Was given a phone number to call (that could not actually aid me in my re-order) * times and then was told they could not pull up my order so as to help me because my order number was "too old."
GetHuman: Let's quantify your experience contacting Office Depot. On a scale of 1 to 5, how easy is it go get help on a Office Depot problem?
GetHuman-219678: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-219678: I'd give them a one out of five on communication.
GetHuman: And what about Office Depot's ability to quickly and effectively address your problem?
GetHuman-219678: For that I would say two out of five.
GetHuman: And finally- any advice for other Office Depot customers?
GetHuman-219678: Call them early in the day or late. Don't forget any personal or account information you might need for Office Depot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-219678 taken from his Office Depot customer service problem that occurred on November 11th, 2017.