OkCupid.com: * days and counting.. no answer, I emailed many...
A OkCupid.com customer review by GetHuman user ~Juniper-and-ice from November 27th, 2017
Background on ~Juniper-and-ice's case
GetHuman: ~Juniper-and-ice - can you tell our other OkCupid.com customers when your case took place?
~Juniper-and-ice: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to OkCupid.com, and if so, how?
GetHuman: And which of these common OkCupid.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Juniper-and-ice a list of common OkCupid.com problems)
~Juniper-and-ice: "Change plan" was why I was trying to contact.
~Juniper-and-ice's review of OkCupid.com customer service
GetHuman: So how would you sum up your experience for GetHuman's OkCupid.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Juniper-and-ice: * days and counting.. no answer, I emailed many times.. something wrong with my account, and I need feedback.. but nada.. I still get the ads and the emails from them to check my account..
GetHuman: Let's quantify your experience contacting OkCupid.com. On a scale of 1 to 5, how easy is it go get help on a OkCupid.com problem?
~Juniper-and-ice: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Juniper-and-ice: I'd give them a two out of five on communication.
GetHuman: And what about OkCupid.com's ability to quickly and effectively address your problem?
~Juniper-and-ice: For that I would say one out of five.
GetHuman: And finally- any advice for other OkCupid.com customers?
~Juniper-and-ice: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for OkCupid.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Juniper-and-ice taken from his OkCupid.com customer service problem that occurred on November 18th, 2017.