Oprah Magazine: I cancelled this subscription last year*I only...
A Oprah Magazine customer review by GetHuman user ~Annie Thomas from November 25th, 2017
Background on ~Annie Thomas's case
GetHuman: ~Annie Thomas - can you tell our other Oprah Magazine customers when your case took place?
~Annie Thomas: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Oprah Magazine, and if so, how?
GetHuman: And which of these common Oprah Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Annie Thomas a list of common Oprah Magazine problems)
~Annie Thomas: "Cancel my subscription" was why I was trying to call.
~Annie Thomas's review of Oprah Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Oprah Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annie Thomas: I cancelled this subscription last year*I only received one magazine after that.*Now I get a $**.** invoice. I should not have to pay this as I requested to cancel*I never intented to order thi magazine. The internet excepted in error. I don't even like the magazine. Check you records and hire people who know what they are doing. The lady assured me I would not get billed. HA!
GetHuman: Let's quantify your experience contacting Oprah Magazine. On a scale of 1 to 5, how easy is it go get help on a Oprah Magazine problem?
~Annie Thomas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annie Thomas: I'd give them a two out of five on communication.
GetHuman: And what about Oprah Magazine's ability to quickly and effectively address your problem?
~Annie Thomas: For that I would say three out of five.
GetHuman: And finally- any advice for other Oprah Magazine customers?
~Annie Thomas: Call them early in the day or late. Don't forget any personal or account information you might need for Oprah Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Annie Thomas taken from his Oprah Magazine customer service problem that occurred on November 17th, 2017.