Orbitz: I will not talk to anyone outside of the U.S...
A Orbitz customer review by GetHuman user ~american girl from November 25th, 2017
Background on ~american girl's case
GetHuman: ~american girl - can you tell our other Orbitz customers when your case took place?
~american girl: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Orbitz, and if so, how?
GetHuman: And which of these common Orbitz customer issues best describes the reason you wanted to talk to them?
(Shows ~american girl a list of common Orbitz problems)
~american girl: "Change Booking" was why I was trying to call.
~american girl's review of Orbitz customer service
GetHuman: So how would you sum up your experience for GetHuman's Orbitz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~american girl: I will not talk to anyone outside of the U.S. I would like to find my reservation I San Diego Airport on *******. But will only speak with someone in the US ***-*** ****
GetHuman: Let's quantify your experience contacting Orbitz. On a scale of 1 to 5, how easy is it go get help on a Orbitz problem?
~american girl: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~american girl: I'd give them a four out of five on communication.
GetHuman: And what about Orbitz's ability to quickly and effectively address your problem?
~american girl: For that I would say three out of five.
GetHuman: And finally- any advice for other Orbitz customers?
~american girl: Call them early in the day or late. Don't forget any personal or account information you might need for Orbitz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~american girl taken from his Orbitz customer service problem that occurred on November 15th, 2017.