PPG Industries, Inc.: It's a good number but I asked for the Operator...
A PPG Industries, Inc. customer review by GetHuman user ~wiremaven from November 26th, 2017
Background on ~wiremaven's case
GetHuman: ~wiremaven - can you tell our other PPG Industries, Inc. customers when your case took place?
~wiremaven: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to PPG Industries, Inc., and if so, how?
GetHuman: And which of these common PPG Industries, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~wiremaven a list of common PPG Industries, Inc. problems)
~wiremaven: "Technical support" was why I was trying to call.
~wiremaven's review of PPG Industries, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's PPG Industries, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wiremaven: It's a good number but I asked for the Operator immediately. First she gave the *** number for the commercial paint customer service group but it failed to dial thru. Second time I called, the operator transferred me direct and I got a human who answered immediately and took ownership of my problem
GetHuman: Let's quantify your experience contacting PPG Industries, Inc.. On a scale of 1 to 5, how easy is it go get help on a PPG Industries, Inc. problem?
~wiremaven: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wiremaven: I'd give them a five out of five on communication.
GetHuman: And what about PPG Industries, Inc.'s ability to quickly and effectively address your problem?
~wiremaven: For that I would say three out of five.
GetHuman: And finally- any advice for other PPG Industries, Inc. customers?
~wiremaven: Call them early in the day or late. Don't forget any personal or account information you might need for PPG Industries, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wiremaven taken from his PPG Industries, Inc. customer service problem that occurred on November 22nd, 2017.