Pacific Gas and Electric: They want me to pay **** I don't have it so som...
A Pacific Gas and Electric customer review by GetHuman user GetHuman39111 from December 7th, 2017
Background on GetHuman39111's case
GetHuman: GetHuman39111 - can you tell our other Pacific Gas and Electric customers when your case took place?
GetHuman39111: Yeah. It was morning, on December 3rd.
GetHuman: Did you reach out to Pacific Gas and Electric, and if so, how?
GetHuman: And which of these common Pacific Gas and Electric customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman39111 a list of common Pacific Gas and Electric problems)
GetHuman39111: "Transfer Service" was why I was trying to call.
GetHuman39111's review of Pacific Gas and Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Pacific Gas and Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman39111: They want me to pay **** I don't have it so some else moved in trying to put in there name they said he has to pay that other persons bill
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman39111: I want my light to be switched under his name and not pay someone else's bill
GetHuman: Let's quantify your experience contacting Pacific Gas and Electric. On a scale of 1 to 5, how easy is it go get help on a Pacific Gas and Electric problem?
GetHuman39111: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman39111: I'd give them a five out of five on communication.
GetHuman: And what about Pacific Gas and Electric's ability to quickly and effectively address your problem?
GetHuman39111: For that I would say one out of five.
GetHuman: And finally- any advice for other Pacific Gas and Electric customers?
GetHuman39111: Call them early in the day or late. Don't forget any personal or account information you might need for Pacific Gas and Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman39111 taken from his Pacific Gas and Electric customer service problem that occurred on December 3rd, 2017.