Panasonic: Fine and dandy. Young lady resolved issue quick...
A Panasonic customer review by GetHuman user ~Jim Arcand from November 20th, 2017
Background on ~Jim Arcand's case
GetHuman: ~Jim Arcand - can you tell our other Panasonic customers when your case took place?
~Jim Arcand: Yes I can. It was afternoon, on November 10th.
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows ~Jim Arcand a list of common Panasonic problems)
~Jim Arcand: "Device Support" was why I was trying to call.
~Jim Arcand's review of Panasonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jim Arcand: Fine and dandy. Young lady resolved issue quickly. Very pleased w*digital phone.
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
~Jim Arcand: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jim Arcand: I'd give them a three out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
~Jim Arcand: For that I would say two out of five.
GetHuman: And finally- any advice for other Panasonic customers?
~Jim Arcand: Call them early in the day or late. Don't forget any personal or account information you might need for Panasonic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jim Arcand taken from his Panasonic customer service problem that occurred on November 10th, 2017.