Patriot-News Harrisburg: I subscribed to the newspaper in November * wee...
A Patriot-News Harrisburg customer review by GetHuman user ~Uptown from November 25th, 2017
Background on ~Uptown's case
GetHuman: ~Uptown - can you tell our other Patriot-News Harrisburg customers when your case took place?
~Uptown: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Patriot-News Harrisburg, and if so, how?
GetHuman: And which of these common Patriot-News Harrisburg customer issues best describes the reason you wanted to talk to them?
(Shows ~Uptown a list of common Patriot-News Harrisburg problems)
~Uptown: "Cancel subscription" was why I was trying to call.
~Uptown's review of Patriot-News Harrisburg customer service
GetHuman: So how would you sum up your experience for GetHuman's Patriot-News Harrisburg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Uptown: I subscribed to the newspaper in November * weeks later never received a paper and ever since December * I've been trying to get a refund of my money and have yet to get my money back. I have called seven times and still no response. I would not recommend subscribing to this newspaper.
GetHuman: Let's quantify your experience contacting Patriot-News Harrisburg. On a scale of 1 to 5, how easy is it go get help on a Patriot-News Harrisburg problem?
~Uptown: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Uptown: I'd give them a three out of five on communication.
GetHuman: And what about Patriot-News Harrisburg's ability to quickly and effectively address your problem?
~Uptown: For that I would say two out of five.
GetHuman: And finally- any advice for other Patriot-News Harrisburg customers?
~Uptown: Call them early in the day or late. Don't forget any personal or account information you might need for Patriot-News Harrisburg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Uptown taken from his Patriot-News Harrisburg customer service problem that occurred on November 18th, 2017.