Patriot-News Harrisburg: I wanted to report no delivery of the Patriot N...

A Patriot-News Harrisburg customer review by GetHuman user GetHuman-258186 from November 27th, 2017

Background on GetHuman-258186's case

GetHuman: GetHuman-258186 - can you tell our other Patriot-News Harrisburg customers when your case took place?
GetHuman-258186: Sure. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Patriot-News Harrisburg, and if so, how?
GetHuman-258186: I used the 800-692-7207 number I found for on the GetHuman Patriot-News Harrisburg customer phone number page I was on: Patriot-News Harrisburg Customer Service Phone Number
GetHuman: And which of these common Patriot-News Harrisburg customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-258186 a list of common Patriot-News Harrisburg problems)
GetHuman-258186: "Lower my bill" was why I was trying to call.

GetHuman-258186's review of Patriot-News Harrisburg customer service

GetHuman: So how would you sum up your experience for GetHuman's Patriot-News Harrisburg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-258186: I wanted to report no delivery of the Patriot News. Cannot contact our carrier and wait time on your line was excessive.
GetHuman: Let's quantify your experience contacting Patriot-News Harrisburg. On a scale of 1 to 5, how easy is it go get help on a Patriot-News Harrisburg problem?
GetHuman-258186: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-258186: I'd give them a one out of five on communication.
GetHuman: And what about Patriot-News Harrisburg's ability to quickly and effectively address your problem?
GetHuman-258186: For that I would say two out of five.
GetHuman: And finally- any advice for other Patriot-News Harrisburg customers?
GetHuman-258186: Call them early in the day or late. Don't forget any personal or account information you might need for Patriot-News Harrisburg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-258186 taken from his Patriot-News Harrisburg customer service problem that occurred on November 26th, 2017.

Patriot-News Harrisburg

1.30 of 5 stars | 53 reviews

GetHuman-258186's Patriot-News Harrisburg Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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