Payoneer: hi.somebody broke me acount on email here and o...

A Payoneer customer review by GetHuman user ~lut adriana nicoleta from November 17th, 2017

Background on ~lut adriana nicoleta's case

GetHuman: ~lut adriana nicoleta - can you tell our other Payoneer customers when your case took place?
~lut adriana nicoleta: Yes. It was evening, on November 11th.
GetHuman: Did you reach out to Payoneer, and if so, how?
~lut adriana nicoleta: I used the 800-251-2521 number I found for on the GetHuman Payoneer customer phone number page I was on: Payoneer Customer Service Phone Number
GetHuman: And which of these common Payoneer customer issues best describes the reason you wanted to talk to them?
(Shows ~lut adriana nicoleta a list of common Payoneer problems)
~lut adriana nicoleta: "Update account information" was why I was trying to call.

~lut adriana nicoleta's review of Payoneer customer service

GetHuman: So how would you sum up your experience for GetHuman's Payoneer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lut adriana nicoleta: hi.somebody broke me acount on email here and others place .how i can change my email ther and pasword?*.tanks
GetHuman: Let's quantify your experience contacting Payoneer. On a scale of 1 to 5, how easy is it go get help on a Payoneer problem?
~lut adriana nicoleta: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lut adriana nicoleta: I'd give them a five out of five on communication.
GetHuman: And what about Payoneer's ability to quickly and effectively address your problem?
~lut adriana nicoleta: For that I would say five out of five.
GetHuman: And finally- any advice for other Payoneer customers?
~lut adriana nicoleta: Call them early in the day or late. Don't forget any personal or account information you might need for Payoneer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lut adriana nicoleta taken from his Payoneer customer service problem that occurred on November 11th, 2017.

Payoneer

4.33 of 5 stars | 33 reviews

~lut adriana nicoleta's Payoneer Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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