Pep Boys: EN LA TIENDA DE NORT MIAMI BEACH *** NE Y LA...
A Pep Boys customer review by GetHuman user GetHuman-319547 from November 13th, 2017
Background on GetHuman-319547's case
GetHuman: GetHuman-319547 - can you tell our other Pep Boys customers when your case took place?
GetHuman-319547: Yeah. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Pep Boys, and if so, how?
GetHuman: And which of these common Pep Boys customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-319547 a list of common Pep Boys problems)
GetHuman-319547: "None of those really matches why I wanted to call Pep Boys that day." was why I was trying to call.
GetHuman-319547's review of Pep Boys customer service
GetHuman: So how would you sum up your experience for GetHuman's Pep Boys customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-319547: EN LA TIENDA DE NORT MIAMI BEACH *** NE Y LA * TRABAJA DE MANAGER DE SERVICIO UN LADRON BUSCADO POR LA INTERPOL Y TRAIDO DESDE COSTA RICA ACUSADO DE FRAUDE BANCARIO Y FALSIFICACION DE DOCUMENTOS CUANDO ESTABA HACE A****OS EN ESTA MISMA TIENDA ME HACIA LOS TRABAJOS MAS BARATOS PARA COBRARME CASCH Y COGERSE EL DINERO ES ESTO BUENO PARA UNA COMPA****IA PRESTIGIOSA.SU NOMBRE PEDRO RODRIGUES MANAGER DE SERVICIOS.
GetHuman: Let's quantify your experience contacting Pep Boys. On a scale of 1 to 5, how easy is it go get help on a Pep Boys problem?
GetHuman-319547: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-319547: I'd give them a four out of five on communication.
GetHuman: And what about Pep Boys's ability to quickly and effectively address your problem?
GetHuman-319547: For that I would say one out of five.
GetHuman: And finally- any advice for other Pep Boys customers?
GetHuman-319547: Call them early in the day or late. Don't forget any personal or account information you might need for Pep Boys to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-319547 taken from his Pep Boys customer service problem that occurred on November 4th, 2017.