Pizza Hut: Ordered the big dinner box and we had a finger...
A Pizza Hut customer review by GetHuman user ~dixiedoll576 from November 19th, 2017
Background on ~dixiedoll576's case
GetHuman: ~dixiedoll576 - can you tell our other Pizza Hut customers when your case took place?
~dixiedoll576: Yeah. It was late at night, on November 13th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~dixiedoll576 a list of common Pizza Hut problems)
~dixiedoll576: "Refund a Charge" was why I was trying to call.
~dixiedoll576's review of Pizza Hut customer service
GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dixiedoll576: Ordered the big dinner box and we had a finger nail in one of our pizzas. So gross manager would not replace or refund our order. We r a football family and eat pizza every Sunday. So mad!
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~dixiedoll576: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dixiedoll576: I'd give them a one out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~dixiedoll576: For that I would say one out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~dixiedoll576: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dixiedoll576 taken from his Pizza Hut customer service problem that occurred on November 13th, 2017.
Pizza Hut
1.72 of 5 stars | 97 reviews
~dixiedoll576's Pizza Hut Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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