Pogo - EA Games: you charged me for pogo on my credit card and i...
A Pogo - EA Games customer review by GetHuman user ~jjdean42 from November 21st, 2017
Background on ~jjdean42's case
GetHuman: ~jjdean42 - can you tell our other Pogo - EA Games customers when your case took place?
~jjdean42: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~jjdean42 a list of common Pogo - EA Games problems)
~jjdean42: "Returns" was why I was trying to contact.
~jjdean42's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jjdean42: you charged me for pogo on my credit card and i don't want to play anymore so please email me at *****@***.com and give me a way to talk to a live person because i did not tell you that you could take out the money from my card so please send me an email right when you get this email thanks.
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~jjdean42: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jjdean42: I'd give them a four out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~jjdean42: For that I would say three out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~jjdean42: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jjdean42 taken from his Pogo - EA Games customer service problem that occurred on November 11th, 2017.