I have a **** Polaris Ranger crew, with the mas...
A Polaris customer review by GetHuman user ~Robert Williamson from November 25th, 2017
Background on ~Robert Williamson's case
GetHuman: ~Robert Williamson - can you tell our other Polaris customers when your case took place?
~Robert Williamson: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Polaris, and if so, how?
GetHuman: And which of these common Polaris customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert Williamson a list of common Polaris problems)
~Robert Williamson: "Where to buy" was why I was trying to call.
~Robert Williamson's review of Polaris customer service
GetHuman: So how would you sum up your experience for GetHuman's Polaris customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert Williamson: I have a **** Polaris Ranger crew, with the master cylinder out. I cant get the part from Polaris and have been trying * months. This ranger is still in warranty still at the dealership.. This is unacceptable, I,m in business and if my service was this bad somebody would be gone. All I get is an excuse for not have the part. I don't think Polaris has closed the doors, but it sure looks bad to me. ***-***-****
GetHuman: Let's quantify your experience contacting Polaris. On a scale of 1 to 5, how easy is it go get help on a Polaris problem?
~Robert Williamson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert Williamson: I'd give them a five out of five on communication.
GetHuman: And what about Polaris's ability to quickly and effectively address your problem?
~Robert Williamson: For that I would say five out of five.
GetHuman: And finally- any advice for other Polaris customers?
~Robert Williamson: Call them early in the day or late. Don't forget any personal or account information you might need for Polaris to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert Williamson taken from his Polaris customer service problem that occurred on November 22nd, 2017.