Polaris: Bought a **** ranger in September. Having probl...
A Polaris customer review by GetHuman user ~Charlie from November 25th, 2017
Background on ~Charlie's case
GetHuman: ~Charlie - can you tell our other Polaris customers when your case took place?
~Charlie: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Polaris, and if so, how?
GetHuman: And which of these common Polaris customer issues best describes the reason you wanted to talk to them?
(Shows ~Charlie a list of common Polaris problems)
~Charlie: "Returns" was why I was trying to call.
~Charlie's review of Polaris customer service
GetHuman: So how would you sum up your experience for GetHuman's Polaris customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Charlie: Bought a **** ranger in September. Having problems with it coming out of park. Took it back to the dealer and they adjusted it cost me $**.** because it wasn't covered in the warranty. I'm not sure I'll buy another Polaris?
GetHuman: Let's quantify your experience contacting Polaris. On a scale of 1 to 5, how easy is it go get help on a Polaris problem?
~Charlie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Charlie: I'd give them a five out of five on communication.
GetHuman: And what about Polaris's ability to quickly and effectively address your problem?
~Charlie: For that I would say four out of five.
GetHuman: And finally- any advice for other Polaris customers?
~Charlie: Call them early in the day or late. Don't forget any personal or account information you might need for Polaris to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Charlie taken from his Polaris customer service problem that occurred on November 22nd, 2017.