Proactiv.com: Son todos unos descarados, te cobran por servic...

A Proactiv.com customer review by GetHuman user GetHuman-316613 from November 27th, 2017

Background on GetHuman-316613's case

GetHuman: GetHuman-316613 - can you tell our other Proactiv.com customers when your case took place?
GetHuman-316613: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Proactiv.com, and if so, how?
GetHuman-316613: I used the 800-235-6050 number I found for on the GetHuman Proactiv.com customer phone number page I was on: Proactiv.com Customer Service Phone Number
GetHuman: And which of these common Proactiv.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-316613 a list of common Proactiv.com problems)
GetHuman-316613: "Complaint" was why I was trying to call.

GetHuman-316613's review of Proactiv.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Proactiv.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-316613: Son todos unos descarados, te cobran por servicios que no has pedido, y para devolverte el dinero hacen lo que les da la gana.
GetHuman: Let's quantify your experience contacting Proactiv.com. On a scale of 1 to 5, how easy is it go get help on a Proactiv.com problem?
GetHuman-316613: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-316613: I'd give them a four out of five on communication.
GetHuman: And what about Proactiv.com's ability to quickly and effectively address your problem?
GetHuman-316613: For that I would say one out of five.
GetHuman: And finally- any advice for other Proactiv.com customers?
GetHuman-316613: Call them early in the day or late. Don't forget any personal or account information you might need for Proactiv.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-316613 taken from his Proactiv.com customer service problem that occurred on November 19th, 2017.

Proactiv.com

1.00 of 5 stars | 16 reviews

GetHuman-316613's Proactiv.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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