Procter & Gamble: called as a share holder of stock sent in a che...

A Procter & Gamble customer review by GetHuman user ~Isterlingi from November 14th, 2017

Background on ~Isterlingi's case

GetHuman: ~Isterlingi - can you tell our other Procter & Gamble customers when your case took place?
~Isterlingi: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Procter & Gamble, and if so, how?
~Isterlingi: I used the 800-609-3039 number I found for on the GetHuman Procter & Gamble customer phone number page I was on: Procter & Gamble Customer Service Phone Number
GetHuman: And which of these common Procter & Gamble customer issues best describes the reason you wanted to talk to them?
(Shows ~Isterlingi a list of common Procter & Gamble problems)
~Isterlingi: "None of those really matches why I wanted to call Procter & Gamble that day." was why I was trying to call.

~Isterlingi's review of Procter & Gamble customer service

GetHuman: So how would you sum up your experience for GetHuman's Procter & Gamble customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Isterlingi: called as a share holder of stock sent in a check.so i could add to sent in a cash purchase amount to buy more stock.jan * ****,i was told no record of this being received.i called m y bank check has not been cleared.sent cinncy office rep. said the address was correct..will someone contact me to let me know or send a copy of confirmation notice..thanks let me know.gary a. isterling
GetHuman: Let's quantify your experience contacting Procter & Gamble. On a scale of 1 to 5, how easy is it go get help on a Procter & Gamble problem?
~Isterlingi: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Isterlingi: I'd give them a five out of five on communication.
GetHuman: And what about Procter & Gamble's ability to quickly and effectively address your problem?
~Isterlingi: For that I would say three out of five.
GetHuman: And finally- any advice for other Procter & Gamble customers?
~Isterlingi: Call them early in the day or late. Don't forget any personal or account information you might need for Procter & Gamble to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Isterlingi taken from his Procter & Gamble customer service problem that occurred on November 9th, 2017.

Procter & Gamble

3.00 of 5 stars | 48 reviews

~Isterlingi's Procter & Gamble Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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