Publisher's Clearing House: I was informed of an order that I was not aware...
A Publisher's Clearing House customer review by GetHuman user GetHuman-199671 from November 12th, 2017
Background on GetHuman-199671's case
GetHuman: GetHuman-199671 - can you tell our other Publisher's Clearing House customers when your case took place?
GetHuman-199671: Sure. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-199671 a list of common Publisher's Clearing House problems)
GetHuman-199671: "Account Access" was why I was trying to call.
GetHuman-199671's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-199671: I was informed of an order that I was not aware I p*laced and called to cancel the order. I was told the order was canceld but it was delivered today. Now I need tro know how to return the order. There should be return labels included in shipements in case there is a problem with the order or merchandise.
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
GetHuman-199671: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-199671: I'd give them a five out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
GetHuman-199671: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
GetHuman-199671: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-199671 taken from his Publisher's Clearing House customer service problem that occurred on November 5th, 2017.