Publisher's Clearing House: The representative was extremely courteous, kin...

A Publisher's Clearing House customer review by GetHuman user ~Linda Williams from November 14th, 2017

Background on ~Linda Williams's case

GetHuman: ~Linda Williams - can you tell our other Publisher's Clearing House customers when your case took place?
~Linda Williams: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
~Linda Williams: I used the 800-459-4724 number I found for on the GetHuman Publisher's Clearing House customer phone number page I was on: Publisher's Clearing House Customer Service Phone Number
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Williams a list of common Publisher's Clearing House problems)
~Linda Williams: "Account Access" was why I was trying to call.

~Linda Williams's review of Publisher's Clearing House customer service

GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Williams: The representative was extremely courteous, kind, helpful and informative.*The music in the background of my short wait was pleasant. I wish all calls were like the one I experienced w* PCH
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Linda Williams: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Williams: I'd give them a three out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Linda Williams: For that I would say four out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Linda Williams: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Williams taken from his Publisher's Clearing House customer service problem that occurred on November 12th, 2017.

Publisher's Clearing House

4.23 of 5 stars | 133 reviews

~Linda Williams's Publisher's Clearing House Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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