ROBLOX: My account got stolen so this is my other accou...
A ROBLOX customer review by GetHuman user ~Yunuss from November 25th, 2017
Background on ~Yunuss's case
GetHuman: ~Yunuss - can you tell our other ROBLOX customers when your case took place?
~Yunuss: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to ROBLOX, and if so, how?
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows ~Yunuss a list of common ROBLOX problems)
~Yunuss: "Technical support" was why I was trying to call.
~Yunuss's review of ROBLOX customer service
GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Yunuss: My account got stolen so this is my other account and its my backup but to many words are blocked on my account I can't Even Speak with my friends because all the words are blocked.
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
~Yunuss: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Yunuss: I'd give them a two out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
~Yunuss: For that I would say one out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
~Yunuss: Call them early in the day or late. Don't forget any personal or account information you might need for ROBLOX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Yunuss taken from his ROBLOX customer service problem that occurred on November 20th, 2017.