Issue with Ramada
A Ramada customer review by GetHuman user GetHuman-marcusya from December 4th, 2017
Background on GetHuman-marcusya's case
GetHuman: GetHuman-marcusya - can you tell our other Ramada customers when your case took place?
GetHuman-marcusya: Yup. It was evening, on November 24th.
GetHuman: Did you reach out to Ramada, and if so, how?
GetHuman: And which of these common Ramada customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-marcusya a list of common Ramada problems)
GetHuman-marcusya: "Insurance claim" was why I was trying to call.
GetHuman-marcusya's review of Ramada customer service
GetHuman: So how would you sum up your experience for GetHuman's Ramada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-marcusya: Issue with Ramada
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-marcusya: Fire alarm went off twice last night and was not able to get sleep
GetHuman: Let's quantify your experience contacting Ramada. On a scale of 1 to 5, how easy is it go get help on a Ramada problem?
GetHuman-marcusya: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-marcusya: I'd give them a four out of five on communication.
GetHuman: And what about Ramada's ability to quickly and effectively address your problem?
GetHuman-marcusya: For that I would say one out of five.
GetHuman: And finally- any advice for other Ramada customers?
GetHuman-marcusya: Call them early in the day or late. Don't forget any personal or account information you might need for Ramada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-marcusya taken from his Ramada customer service problem that occurred on November 24th, 2017.
Ramada
1.00 of 5 stars | 10 reviews
GetHuman-marcusya's Ramada Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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