ReachOut Wireless: I have try for days to talk to someone about my...
A ReachOut Wireless customer review by GetHuman user ~earnestine hamilton from November 23rd, 2017
Background on ~earnestine hamilton's case
GetHuman: ~earnestine hamilton - can you tell our other ReachOut Wireless customers when your case took place?
~earnestine hamilton: Yes I can. It was afternoon, on November 20th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~earnestine hamilton a list of common ReachOut Wireless problems)
~earnestine hamilton: "Service problem" was why I was trying to call.
~earnestine hamilton's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~earnestine hamilton: I have try for days to talk to someone about my voicemail.but can't get anyone on the phone.I have tried all the steps it told me but nothing happens.
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~earnestine hamilton: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~earnestine hamilton: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~earnestine hamilton: For that I would say one out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~earnestine hamilton: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~earnestine hamilton taken from his ReachOut Wireless customer service problem that occurred on November 20th, 2017.