Republic Wireless: Nothing Republic could do, Sprint was out in th...
A Republic Wireless customer review by GetHuman user ~Shea Holbrook from November 23rd, 2017
Background on ~Shea Holbrook's case
GetHuman: ~Shea Holbrook - can you tell our other Republic Wireless customers when your case took place?
~Shea Holbrook: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Republic Wireless, and if so, how?
GetHuman: And which of these common Republic Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Shea Holbrook a list of common Republic Wireless problems)
~Shea Holbrook: "Service problem" was why I was trying to contact.
~Shea Holbrook's review of Republic Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Republic Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shea Holbrook: Nothing Republic could do, Sprint was out in the area, caused me to miss work. It's a shame that Republic is on the Sprint network.
GetHuman: Let's quantify your experience contacting Republic Wireless. On a scale of 1 to 5, how easy is it go get help on a Republic Wireless problem?
~Shea Holbrook: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shea Holbrook: I'd give them a one out of five on communication.
GetHuman: And what about Republic Wireless's ability to quickly and effectively address your problem?
~Shea Holbrook: For that I would say five out of five.
GetHuman: And finally- any advice for other Republic Wireless customers?
~Shea Holbrook: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Republic Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shea Holbrook taken from his Republic Wireless customer service problem that occurred on November 22nd, 2017.