Roamans.com: I never spoke with any live operator whom I nee...
A Roamans.com customer review by GetHuman user ~pam bowers from November 19th, 2017
Background on ~pam bowers's case
GetHuman: ~pam bowers - can you tell our other Roamans.com customers when your case took place?
~pam bowers: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Roamans.com, and if so, how?
GetHuman: And which of these common Roamans.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pam bowers a list of common Roamans.com problems)
~pam bowers: "Warranty claim" was why I was trying to call.
~pam bowers's review of Roamans.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Roamans.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pam bowers: I never spoke with any live operator whom I needed... I have questions the automated is not answering.*
GetHuman: Let's quantify your experience contacting Roamans.com. On a scale of 1 to 5, how easy is it go get help on a Roamans.com problem?
~pam bowers: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pam bowers: I'd give them a four out of five on communication.
GetHuman: And what about Roamans.com's ability to quickly and effectively address your problem?
~pam bowers: For that I would say three out of five.
GetHuman: And finally- any advice for other Roamans.com customers?
~pam bowers: Call them early in the day or late. Don't forget any personal or account information you might need for Roamans.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pam bowers taken from his Roamans.com customer service problem that occurred on November 14th, 2017.