Rockstar Games: they were awesome less than ** second wait and...

A Rockstar Games customer review by GetHuman user ~ballen from November 22nd, 2017

Background on ~ballen's case

GetHuman: ~ballen - can you tell our other Rockstar Games customers when your case took place?
~ballen: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
~ballen: I used the 866-922-8694 number I found for on the GetHuman Rockstar Games customer phone number page I was on: Rockstar Games Customer Service Phone Number
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows ~ballen a list of common Rockstar Games problems)
~ballen: "Appeal Ban" was why I was trying to contact.

~ballen's review of Rockstar Games customer service

GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ballen: they were awesome less than ** second wait and a great solution to my problem...also right to a person no menus
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
~ballen: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ballen: I'd give them a five out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
~ballen: For that I would say five out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
~ballen: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ballen taken from his Rockstar Games customer service problem that occurred on November 15th, 2017.

Rockstar Games

2.85 of 5 stars | 575 reviews

~ballen's Rockstar Games Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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