Rogers Telephone: What does it take to get an acknowledgement tha...
A Rogers Telephone customer review by GetHuman user ~High Blood Pressure from November 15th, 2017
Background on ~High Blood Pressure's case
GetHuman: ~High Blood Pressure - can you tell our other Rogers Telephone customers when your case took place?
~High Blood Pressure: Yes I can. It was late at night, on November 13th.
GetHuman: Did you reach out to Rogers Telephone, and if so, how?
GetHuman: And which of these common Rogers Telephone customer issues best describes the reason you wanted to talk to them?
(Shows ~High Blood Pressure a list of common Rogers Telephone problems)
~High Blood Pressure: "None of those really matches why I wanted to call Rogers Telephone that day." was why I was trying to call.
~High Blood Pressure's review of Rogers Telephone customer service
GetHuman: So how would you sum up your experience for GetHuman's Rogers Telephone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~High Blood Pressure: What does it take to get an acknowledgement that our phone will be repaired? I've tried phoning, emailing, live chat, email thru this website, and emailing friends to call the service number. ***-***-**** Can't call out or receive calls. Oh yeah -- when I contacted tech support, they wanted $** before I could even tell them what the problem is!*Lousy, lousy service.
GetHuman: Let's quantify your experience contacting Rogers Telephone. On a scale of 1 to 5, how easy is it go get help on a Rogers Telephone problem?
~High Blood Pressure: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~High Blood Pressure: I'd give them a four out of five on communication.
GetHuman: And what about Rogers Telephone's ability to quickly and effectively address your problem?
~High Blood Pressure: For that I would say three out of five.
GetHuman: And finally- any advice for other Rogers Telephone customers?
~High Blood Pressure: Call them early in the day or late. Don't forget any personal or account information you might need for Rogers Telephone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~High Blood Pressure taken from his Rogers Telephone customer service problem that occurred on November 13th, 2017.