Ross Stores: Little rock at Ross is a bunch if rude finger f...
A Ross Stores customer review by GetHuman user ~pee'dOffInLot from November 27th, 2017
Background on ~pee'dOffInLot's case
GetHuman: ~pee'dOffInLot - can you tell our other Ross Stores customers when your case took place?
~pee'dOffInLot: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Ross Stores, and if so, how?
GetHuman: And which of these common Ross Stores customer issues best describes the reason you wanted to talk to them?
(Shows ~pee'dOffInLot a list of common Ross Stores problems)
~pee'dOffInLot: "Make a purchase" was why I was trying to call.
~pee'dOffInLot's review of Ross Stores customer service
GetHuman: So how would you sum up your experience for GetHuman's Ross Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pee'dOffInLot: Little rock at Ross is a bunch if rude finger flinging slang talking lazy goons. They close the fitting rooms at *:** & don't close until **. I had a bunch of stuff picked out & most likely would have bought it all if I didn't stand there waiting then yell down an employee who saw me just too busy talking about how her man treats her to actually work. Then I was told. So pissed I'm writing this from the parking lot. Disgusting employees & atmosphere. SHUT IT DOWN OR CALL IN TROOPS TO BOMB THEM LIKE COCKROACHES!!! Oh best part the door dosnt even work, u have to pry the doors apart ourselves to enter or leave. Seriously wtf?
GetHuman: Let's quantify your experience contacting Ross Stores. On a scale of 1 to 5, how easy is it go get help on a Ross Stores problem?
~pee'dOffInLot: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pee'dOffInLot: I'd give them a four out of five on communication.
GetHuman: And what about Ross Stores's ability to quickly and effectively address your problem?
~pee'dOffInLot: For that I would say one out of five.
GetHuman: And finally- any advice for other Ross Stores customers?
~pee'dOffInLot: Call them early in the day or late. Don't forget any personal or account information you might need for Ross Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pee'dOffInLot taken from his Ross Stores customer service problem that occurred on November 22nd, 2017.