Ross Stores: So angry for the servers customer service prett...

A Ross Stores customer review by GetHuman user ~nandi from November 15th, 2017

Background on ~nandi's case

GetHuman: ~nandi - can you tell our other Ross Stores customers when your case took place?
~nandi: Yes I can. It was morning, on November 11th.
GetHuman: Did you reach out to Ross Stores, and if so, how?
~nandi: I used the 800-945-7677 number I found for on the GetHuman Ross Stores customer phone number page I was on: Ross Stores Customer Service Phone Number
GetHuman: And which of these common Ross Stores customer issues best describes the reason you wanted to talk to them?
(Shows ~nandi a list of common Ross Stores problems)
~nandi: "Track order" was why I was trying to call.

~nandi's review of Ross Stores customer service

GetHuman: So how would you sum up your experience for GetHuman's Ross Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nandi: So angry for the servers customer service pretty bad to say hi people yes complaining about an in one register and Stockton ca
GetHuman: Let's quantify your experience contacting Ross Stores. On a scale of 1 to 5, how easy is it go get help on a Ross Stores problem?
~nandi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nandi: I'd give them a three out of five on communication.
GetHuman: And what about Ross Stores's ability to quickly and effectively address your problem?
~nandi: For that I would say one out of five.
GetHuman: And finally- any advice for other Ross Stores customers?
~nandi: Call them early in the day or late. Don't forget any personal or account information you might need for Ross Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nandi taken from his Ross Stores customer service problem that occurred on November 11th, 2017.

Ross Stores

1.43 of 5 stars | 45 reviews

~nandi's Ross Stores Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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