SafeLink Wireless: I've been trying to transfer lifeline services...
A SafeLink Wireless customer review by GetHuman user ~DESIREE TOWNES from November 22nd, 2017
Background on ~DESIREE TOWNES's case
GetHuman: ~DESIREE TOWNES - can you tell our other SafeLink Wireless customers when your case took place?
~DESIREE TOWNES: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~DESIREE TOWNES a list of common SafeLink Wireless problems)
~DESIREE TOWNES: "Technical support" was why I was trying to call.
~DESIREE TOWNES's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DESIREE TOWNES: I've been trying to transfer lifeline services to different provider. I always.have to keep calling in for the reps take along time to get info right.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~DESIREE TOWNES: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DESIREE TOWNES: I'd give them a one out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~DESIREE TOWNES: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~DESIREE TOWNES: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DESIREE TOWNES taken from his SafeLink Wireless customer service problem that occurred on November 12th, 2017.