Safeco Insurance: we called in a claim in April **, ****. We sti...
A Safeco Insurance customer review by GetHuman user ~deb from November 4th, 2017
Background on ~deb's case
GetHuman: ~deb - can you tell our other Safeco Insurance customers when your case took place?
~deb: Yup. It was afternoon, on October 31st.
GetHuman: Did you reach out to Safeco Insurance, and if so, how?
GetHuman: And which of these common Safeco Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~deb a list of common Safeco Insurance problems)
~deb: "Overcharge/Strange charge" was why I was trying to call.
~deb's review of Safeco Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Safeco Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~deb: we called in a claim in April **, ****. We still have not seen gotten anyone to our house yet. This is May *, ****
GetHuman: Let's quantify your experience contacting Safeco Insurance. On a scale of 1 to 5, how easy is it go get help on a Safeco Insurance problem?
~deb: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~deb: I'd give them a five out of five on communication.
GetHuman: And what about Safeco Insurance's ability to quickly and effectively address your problem?
~deb: For that I would say four out of five.
GetHuman: And finally- any advice for other Safeco Insurance customers?
~deb: Call them early in the day or late. Don't forget any personal or account information you might need for Safeco Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~deb taken from his Safeco Insurance customer service problem that occurred on October 31st, 2017.