San Diego Gas & Electric Co: less than * minute for response which was very...

A San Diego Gas & Electric Co customer review by GetHuman user ~Janet from November 7th, 2017

Background on ~Janet's case

GetHuman: ~Janet - can you tell our other San Diego Gas & Electric Co customers when your case took place?
~Janet: Yup. It was evening, on October 31st.
GetHuman: Did you reach out to San Diego Gas & Electric Co, and if so, how?
~Janet: I used the 800-411-7343 number I found for on the GetHuman San Diego Gas & Electric Co customer phone number page I was on: San Diego Gas & Electric Co Customer Service Phone Number
GetHuman: And which of these common San Diego Gas & Electric Co customer issues best describes the reason you wanted to talk to them?
(Shows ~Janet a list of common San Diego Gas & Electric Co problems)
~Janet: "Setup service" was why I was trying to call.

~Janet's review of San Diego Gas & Electric Co customer service

GetHuman: So how would you sum up your experience for GetHuman's San Diego Gas & Electric Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Janet: less than * minute for response which was very prompt.
GetHuman: Let's quantify your experience contacting San Diego Gas & Electric Co. On a scale of 1 to 5, how easy is it go get help on a San Diego Gas & Electric Co problem?
~Janet: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Janet: I'd give them a three out of five on communication.
GetHuman: And what about San Diego Gas & Electric Co's ability to quickly and effectively address your problem?
~Janet: For that I would say five out of five.
GetHuman: And finally- any advice for other San Diego Gas & Electric Co customers?
~Janet: Call them early in the day or late. Don't forget any personal or account information you might need for San Diego Gas & Electric Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Janet taken from his San Diego Gas & Electric Co customer service problem that occurred on October 31st, 2017.

San Diego Gas & Electric Co

5.00 of 5 stars | 17 reviews

~Janet's San Diego Gas & Electric Co Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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