Scandinavian Airlines (SAS): Waited * minutes to talk to an agent. Lightning...
A Scandinavian Airlines (SAS) customer review by GetHuman user ~Brad from November 22nd, 2017
Background on ~Brad's case
GetHuman: ~Brad - can you tell our other Scandinavian Airlines (SAS) customers when your case took place?
~Brad: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Scandinavian Airlines (SAS), and if so, how?
GetHuman: And which of these common Scandinavian Airlines (SAS) customer issues best describes the reason you wanted to talk to them?
(Shows ~Brad a list of common Scandinavian Airlines (SAS) problems)
~Brad: "Flight delayed" was why I was trying to call.
~Brad's review of Scandinavian Airlines (SAS) customer service
GetHuman: So how would you sum up your experience for GetHuman's Scandinavian Airlines (SAS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brad: Waited * minutes to talk to an agent. Lightning fast, and didn't have to navigate through dozens of sub-menus to get to an agent.
GetHuman: Let's quantify your experience contacting Scandinavian Airlines (SAS). On a scale of 1 to 5, how easy is it go get help on a Scandinavian Airlines (SAS) problem?
~Brad: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brad: I'd give them a one out of five on communication.
GetHuman: And what about Scandinavian Airlines (SAS)'s ability to quickly and effectively address your problem?
~Brad: For that I would say five out of five.
GetHuman: And finally- any advice for other Scandinavian Airlines (SAS) customers?
~Brad: Call them early in the day or late. Don't forget any personal or account information you might need for Scandinavian Airlines (SAS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brad taken from his Scandinavian Airlines (SAS) customer service problem that occurred on November 14th, 2017.