Scandinavian Airlines (SAS): tried to reach eurobonus for booking by phone i...

A Scandinavian Airlines (SAS) customer review by GetHuman user ~ts from November 26th, 2017

Background on ~ts's case

GetHuman: ~ts - can you tell our other Scandinavian Airlines (SAS) customers when your case took place?
~ts: Yes I can. It was late at night, on November 19th.
GetHuman: Did you reach out to Scandinavian Airlines (SAS), and if so, how?
~ts: I used the 800-221-2350 number I found for on the GetHuman Scandinavian Airlines (SAS) customer phone number page I was on: Scandinavian Airlines (SAS) Customer Service Phone Number
GetHuman: And which of these common Scandinavian Airlines (SAS) customer issues best describes the reason you wanted to talk to them?
(Shows ~ts a list of common Scandinavian Airlines (SAS) problems)
~ts: "Complaint" was why I was trying to call.

~ts's review of Scandinavian Airlines (SAS) customer service

GetHuman: So how would you sum up your experience for GetHuman's Scandinavian Airlines (SAS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ts: tried to reach eurobonus for booking by phone in Sweden for ** * *** minutes, then got a seller but was quickly disconnected by programme asking for an evaluation. all that time wasted.
GetHuman: Let's quantify your experience contacting Scandinavian Airlines (SAS). On a scale of 1 to 5, how easy is it go get help on a Scandinavian Airlines (SAS) problem?
~ts: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ts: I'd give them a four out of five on communication.
GetHuman: And what about Scandinavian Airlines (SAS)'s ability to quickly and effectively address your problem?
~ts: For that I would say five out of five.
GetHuman: And finally- any advice for other Scandinavian Airlines (SAS) customers?
~ts: Call them early in the day or late. Don't forget any personal or account information you might need for Scandinavian Airlines (SAS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ts taken from his Scandinavian Airlines (SAS) customer service problem that occurred on November 19th, 2017.

Scandinavian Airlines (SAS)

1.60 of 5 stars | 48 reviews

~ts's Scandinavian Airlines (SAS) Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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