Sears Credit Card: I tried to remove my self from an authorized pu...
A Sears Credit Card customer review by GetHuman user ~The EX from November 16th, 2017
Background on ~The EX's case
GetHuman: ~The EX - can you tell our other Sears Credit Card customers when your case took place?
~The EX: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Sears Credit Card, and if so, how?
GetHuman: And which of these common Sears Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~The EX a list of common Sears Credit Card problems)
~The EX: "Make a payment" was why I was trying to call.
~The EX's review of Sears Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The EX: I tried to remove my self from an authorized purchasers position but had to go through the credit bureau.
GetHuman: Let's quantify your experience contacting Sears Credit Card. On a scale of 1 to 5, how easy is it go get help on a Sears Credit Card problem?
~The EX: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The EX: I'd give them a four out of five on communication.
GetHuman: And what about Sears Credit Card's ability to quickly and effectively address your problem?
~The EX: For that I would say five out of five.
GetHuman: And finally- any advice for other Sears Credit Card customers?
~The EX: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The EX taken from his Sears Credit Card customer service problem that occurred on November 12th, 2017.