Sears: DELIVERY AND MULTIPLE REPAIR TIMES OCCURRED OUT...
A Sears customer review by GetHuman user ~Roe Buck Sucks from November 26th, 2017
Background on ~Roe Buck Sucks's case
GetHuman: ~Roe Buck Sucks - can you tell our other Sears customers when your case took place?
~Roe Buck Sucks: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Sears, and if so, how?
GetHuman: And which of these common Sears customer issues best describes the reason you wanted to talk to them?
(Shows ~Roe Buck Sucks a list of common Sears problems)
~Roe Buck Sucks: "Schedule Appointment" was why I was trying to call.
~Roe Buck Sucks's review of Sears customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Roe Buck Sucks: DELIVERY AND MULTIPLE REPAIR TIMES OCCURRED OUTSIDE TIME SPANS INDICATED, LIP SERVICE!!!!!!! SCHEDULE. RESCHEDULE, RESCHEDULE, RESCHEDULE. ALWAYS CUSTOMER CALLING.
GetHuman: Let's quantify your experience contacting Sears. On a scale of 1 to 5, how easy is it go get help on a Sears problem?
~Roe Buck Sucks: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Roe Buck Sucks: I'd give them a four out of five on communication.
GetHuman: And what about Sears's ability to quickly and effectively address your problem?
~Roe Buck Sucks: For that I would say five out of five.
GetHuman: And finally- any advice for other Sears customers?
~Roe Buck Sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Sears to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Roe Buck Sucks taken from his Sears customer service problem that occurred on November 23rd, 2017.