Sears: Based on the * people, Ashley , Julia and David...
A Sears customer review by GetHuman user ~disgusted with Sears from November 27th, 2017
Background on ~disgusted with Sears's case
GetHuman: ~disgusted with Sears - can you tell our other Sears customers when your case took place?
~disgusted with Sears: Sure. It was evening, on November 25th.
GetHuman: Did you reach out to Sears, and if so, how?
GetHuman: And which of these common Sears customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted with Sears a list of common Sears problems)
~disgusted with Sears: "Complaint" was why I was trying to call.
~disgusted with Sears's review of Sears customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted with Sears: Based on the * people, Ashley , Julia and David that promised to help solve me concern , I am more disillusioned now than before I called. Thank you for confirming via this phone call that Sears customer service is inept, at best and they have sneaky little methods of trying to make the complaitant just give up and go away. Go job. You succeeded.
GetHuman: Let's quantify your experience contacting Sears. On a scale of 1 to 5, how easy is it go get help on a Sears problem?
~disgusted with Sears: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted with Sears: I'd give them a one out of five on communication.
GetHuman: And what about Sears's ability to quickly and effectively address your problem?
~disgusted with Sears: For that I would say three out of five.
GetHuman: And finally- any advice for other Sears customers?
~disgusted with Sears: Call them early in the day or late. Don't forget any personal or account information you might need for Sears to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted with Sears taken from his Sears customer service problem that occurred on November 25th, 2017.