Sheercover.com: I tried to cancel my account. They were saying...

A Sheercover.com customer review by GetHuman user ~Joymarie007 from November 24th, 2017

Background on ~Joymarie007's case

GetHuman: ~Joymarie007 - can you tell our other Sheercover.com customers when your case took place?
~Joymarie007: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to Sheercover.com, and if so, how?
~Joymarie007: I used the 800-506-6281 number I found for on the GetHuman Sheercover.com customer phone number page I was on: Sheercover.com Customer Service Phone Number
GetHuman: And which of these common Sheercover.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Joymarie007 a list of common Sheercover.com problems)
~Joymarie007: "Complaint" was why I was trying to call.

~Joymarie007's review of Sheercover.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Sheercover.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joymarie007: I tried to cancel my account. They were saying how I'd get another shipment in February. I began actually shouting on the phone that I do not like their product, I do not want their product, I'm canceling my membership and if I see any further charges from their company, I'm telling my bank they're fraudulent and changing all of my banking information. The representative continued that if be charged for x,y,z... Long story short, they finally canceled it after about ** minutes of my yelling with information of how to return any product I receive and how to get it refunded
GetHuman: Let's quantify your experience contacting Sheercover.com. On a scale of 1 to 5, how easy is it go get help on a Sheercover.com problem?
~Joymarie007: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joymarie007: I'd give them a five out of five on communication.
GetHuman: And what about Sheercover.com's ability to quickly and effectively address your problem?
~Joymarie007: For that I would say four out of five.
GetHuman: And finally- any advice for other Sheercover.com customers?
~Joymarie007: Call them early in the day or late. Don't forget any personal or account information you might need for Sheercover.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joymarie007 taken from his Sheercover.com customer service problem that occurred on November 16th, 2017.

Sheercover.com

4.00 of 5 stars | 23 reviews

~Joymarie007's Sheercover.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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