Simple Mobile: i jut got t-mobile phone thats have simple mobi...
A Simple Mobile customer review by GetHuman user ~fuck you from November 6th, 2017
Background on ~fuck you's case
GetHuman: ~fuck you - can you tell our other Simple Mobile customers when your case took place?
~fuck you: Sure. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck you a list of common Simple Mobile problems)
~fuck you: "Change Plan" was why I was trying to call.
~fuck you's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck you: i jut got t-mobile phone thats have simple mobile service came to find out i had to do something else before using it ok got it done came to find out bbm don'twork on t-mobile with simple mobile service really mad for that
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~fuck you: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck you: I'd give them a five out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~fuck you: For that I would say five out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~fuck you: Call them early in the day or late. Don't forget any personal or account information you might need for Simple Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck you taken from his Simple Mobile customer service problem that occurred on October 31st, 2017.