Sirius/XM: *-***-***-**** is telemarketing from Sirius XM...
A Sirius/XM customer review by GetHuman user ~Block the Number from November 25th, 2017
Background on ~Block the Number's case
GetHuman: ~Block the Number - can you tell our other Sirius/XM customers when your case took place?
~Block the Number: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Sirius/XM, and if so, how?
GetHuman: And which of these common Sirius/XM customer issues best describes the reason you wanted to talk to them?
(Shows ~Block the Number a list of common Sirius/XM problems)
~Block the Number: "Overcharge/Strange charge" was why I was trying to call.
~Block the Number's review of Sirius/XM customer service
GetHuman: So how would you sum up your experience for GetHuman's Sirius/XM customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Block the Number: *-***-***-**** is telemarketing from Sirius XM radio. They have been calling morning noon and night for weeks. Last week I requested the stop calling and place me on their Do Not Call list. I was assured this was managed but a week later still getting the calls * days a week. Spoke with them again today and they said it would take * - * days to take me off the list since they are in the middle of a campaign. That's terrible- I would not choose them now no matter what. Wish I had there exec's numbers so I could call them like this and see what their response would be . . .
GetHuman: Let's quantify your experience contacting Sirius/XM. On a scale of 1 to 5, how easy is it go get help on a Sirius/XM problem?
~Block the Number: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Block the Number: I'd give them a one out of five on communication.
GetHuman: And what about Sirius/XM's ability to quickly and effectively address your problem?
~Block the Number: For that I would say five out of five.
GetHuman: And finally- any advice for other Sirius/XM customers?
~Block the Number: Call them early in the day or late. Don't forget any personal or account information you might need for Sirius/XM to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Block the Number taken from his Sirius/XM customer service problem that occurred on November 18th, 2017.