Sky Digital: just soooo unhelpful and it was a case of take...
A Sky Digital customer review by GetHuman user ~blondie123 from November 11th, 2017
Background on ~blondie123's case
GetHuman: ~blondie123 - can you tell our other Sky Digital customers when your case took place?
~blondie123: Yeah. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Sky Digital, and if so, how?
GetHuman: And which of these common Sky Digital customer issues best describes the reason you wanted to talk to them?
(Shows ~blondie123 a list of common Sky Digital problems)
~blondie123: "None of those really matches why I wanted to call Sky Digital that day." was why I was trying to call.
~blondie123's review of Sky Digital customer service
GetHuman: So how would you sum up your experience for GetHuman's Sky Digital customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~blondie123: just soooo unhelpful and it was a case of take it or leave it, been a customer since ****, have a good contract,well i think so multi room and ***£*** per month but sky are so big they dont care, and where i live i have no other provider catch ** and rubbish for me
GetHuman: Let's quantify your experience contacting Sky Digital. On a scale of 1 to 5, how easy is it go get help on a Sky Digital problem?
~blondie123: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~blondie123: I'd give them a five out of five on communication.
GetHuman: And what about Sky Digital's ability to quickly and effectively address your problem?
~blondie123: For that I would say five out of five.
GetHuman: And finally- any advice for other Sky Digital customers?
~blondie123: Call them early in the day or late. Don't forget any personal or account information you might need for Sky Digital to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~blondie123 taken from his Sky Digital customer service problem that occurred on November 7th, 2017.