South Jersey Gas: Horrible, company turned off my gas after a pro...

A South Jersey Gas customer review by GetHuman user ~Disgusted customer of SJ Gas f from November 18th, 2017

Background on ~Disgusted customer of SJ Gas f's case

GetHuman: ~Disgusted customer of SJ Gas f - can you tell our other South Jersey Gas customers when your case took place?
~Disgusted customer of SJ Gas f: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to South Jersey Gas, and if so, how?
~Disgusted customer of SJ Gas f: I used the 888-766-9900 number I found for on the GetHuman South Jersey Gas customer phone number page I was on: South Jersey Gas Customer Service Phone Number
GetHuman: And which of these common South Jersey Gas customer issues best describes the reason you wanted to talk to them?
(Shows ~Disgusted customer of SJ Gas f a list of common South Jersey Gas problems)
~Disgusted customer of SJ Gas f: "Change appointment" was why I was trying to call.

~Disgusted customer of SJ Gas f's review of South Jersey Gas customer service

GetHuman: So how would you sum up your experience for GetHuman's South Jersey Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disgusted customer of SJ Gas f: Horrible, company turned off my gas after a problem with my oven pilot. I can't use my oven, no stove, and no dryer. I was told to hang my clothes outsied. This is terrible...I didn't have the protection coverage so sorry lady we can't do I thing.
GetHuman: Let's quantify your experience contacting South Jersey Gas. On a scale of 1 to 5, how easy is it go get help on a South Jersey Gas problem?
~Disgusted customer of SJ Gas f: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disgusted customer of SJ Gas f: I'd give them a one out of five on communication.
GetHuman: And what about South Jersey Gas's ability to quickly and effectively address your problem?
~Disgusted customer of SJ Gas f: For that I would say one out of five.
GetHuman: And finally- any advice for other South Jersey Gas customers?
~Disgusted customer of SJ Gas f: Call them early in the day or late. Don't forget any personal or account information you might need for South Jersey Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disgusted customer of SJ Gas f taken from his South Jersey Gas customer service problem that occurred on November 10th, 2017.

South Jersey Gas

1.26 of 5 stars | 164 reviews

~Disgusted customer of SJ Gas f's South Jersey Gas Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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