Southern California Gas Company: Mrs Galvan assisted me in getting to the right...
A Southern California Gas Company customer review by GetHuman user ~Warren Holden from November 21st, 2017
Background on ~Warren Holden's case
GetHuman: ~Warren Holden - can you tell our other Southern California Gas Company customers when your case took place?
~Warren Holden: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Southern California Gas Company, and if so, how?
GetHuman: And which of these common Southern California Gas Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Warren Holden a list of common Southern California Gas Company problems)
~Warren Holden: "No service" was why I was trying to call.
~Warren Holden's review of Southern California Gas Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Southern California Gas Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Warren Holden: Mrs Galvan assisted me in getting to the right person to have a community demo of turning off and resetting earthquake valves. BRAVO Mrs. G
GetHuman: Let's quantify your experience contacting Southern California Gas Company. On a scale of 1 to 5, how easy is it go get help on a Southern California Gas Company problem?
~Warren Holden: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Warren Holden: I'd give them a three out of five on communication.
GetHuman: And what about Southern California Gas Company's ability to quickly and effectively address your problem?
~Warren Holden: For that I would say five out of five.
GetHuman: And finally- any advice for other Southern California Gas Company customers?
~Warren Holden: Call them early in the day or late. Don't forget any personal or account information you might need for Southern California Gas Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Warren Holden taken from his Southern California Gas Company customer service problem that occurred on November 11th, 2017.