Spirit Air: When I finally got to the HUMAN I was told that...
A Spirit Air customer review by GetHuman user ~Customer SVC??? Just Kidding.. from November 25th, 2017
Background on ~Customer SVC??? Just Kidding..'s case
GetHuman: ~Customer SVC??? Just Kidding.. - can you tell our other Spirit Air customers when your case took place?
~Customer SVC??? Just Kidding..: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Customer SVC??? Just Kidding.. a list of common Spirit Air problems)
~Customer SVC??? Just Kidding..: "Update Reservation" was why I was trying to call.
~Customer SVC??? Just Kidding..'s review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Customer SVC??? Just Kidding..: When I finally got to the HUMAN I was told that there wasn't anyway they could contact the Ohare airport counter or baggage people.*If you wish to be treated like CATTLE, then join the herd. I'm done with these add an option $$$ people*the WORST CUSTOMER SERVICE!!
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Customer SVC??? Just Kidding..: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Customer SVC??? Just Kidding..: I'd give them a two out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Customer SVC??? Just Kidding..: For that I would say three out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Customer SVC??? Just Kidding..: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Customer SVC??? Just Kidding.. taken from his Spirit Air customer service problem that occurred on November 19th, 2017.