Sprint Corporate Care: I have called sprint twice this week and multip...
A Sprint Corporate Care customer review by GetHuman user ~jhanson58 from November 23rd, 2017
Background on ~jhanson58's case
GetHuman: ~jhanson58 - can you tell our other Sprint Corporate Care customers when your case took place?
~jhanson58: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~jhanson58 a list of common Sprint Corporate Care problems)
~jhanson58: "Refund a Charge" was why I was trying to call.
~jhanson58's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jhanson58: I have called sprint twice this week and multiple time every month since april to get my bill straighten out. I attempted x * this am and was placed on hold for ** min. and I hung up. I have been with sprint since **** and if I don't get help soon I will be mailing back all my phones and switching service.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~jhanson58: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jhanson58: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~jhanson58: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~jhanson58: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jhanson58 taken from his Sprint Corporate Care customer service problem that occurred on November 18th, 2017.