Sprint Corporate Care: I spoke to * people and everyone kept switching...
A Sprint Corporate Care customer review by GetHuman user ~Pat Maurizi from November 22nd, 2017
Background on ~Pat Maurizi's case
GetHuman: ~Pat Maurizi - can you tell our other Sprint Corporate Care customers when your case took place?
~Pat Maurizi: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Pat Maurizi a list of common Sprint Corporate Care problems)
~Pat Maurizi: "Account Access" was why I was trying to call.
~Pat Maurizi's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pat Maurizi: I spoke to * people and everyone kept switching me to someone else. We have been with Sprint for over ** years, all I want is an upgrade that isn't due till this August so I can buy mu husband a new phone for Father's Day. You would think I was asking for the world. I give up I can't deal with telling my story another time. If you can't bump his upgrade from August **** to now, this I guess this is pointless too. If you need to speak to me call me on my Cell at ******-****. This is a gift so please don't call the my husband.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Pat Maurizi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pat Maurizi: I'd give them a three out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Pat Maurizi: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Pat Maurizi: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pat Maurizi taken from his Sprint Corporate Care customer service problem that occurred on November 15th, 2017.