Sprint Corporate Care: I talked to rude people by the name of ELVIRA...
A Sprint Corporate Care customer review by GetHuman user ~CAN'T WAIT TIL SPRINT CONTRACT from November 16th, 2017
Background on ~CAN'T WAIT TIL SPRINT CONTRACT's case
GetHuman: ~CAN'T WAIT TIL SPRINT CONTRACT - can you tell our other Sprint Corporate Care customers when your case took place?
~CAN'T WAIT TIL SPRINT CONTRACT: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~CAN'T WAIT TIL SPRINT CONTRACT a list of common Sprint Corporate Care problems)
~CAN'T WAIT TIL SPRINT CONTRACT: "Change plan" was why I was trying to call.
~CAN'T WAIT TIL SPRINT CONTRACT's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CAN'T WAIT TIL SPRINT CONTRACT: I talked to rude people by the name of ELVIRA, RAUL (FLR SUPER), DEE, DONNA BROOK (SUPPOSEDLY A MGR), JOHNNY ("I'M NOT GOING TO SIT HERE AND ARGUE WITH YOU even tho he was!), CHARLES (SUPPOSEDLY A MGR VERY, VERY RUDE. HEAVY SIGHS*TALKED OVER THE TOP OF ME). **** hr from home, trying to make pmt on time at local Pueblo, Co sprint store, will not accept cert m.o. w*o id, will not let anyone but customer make the pmt. First excuse(on pho), M.O not made out (was printed at bank!) *nd excuse (on pho) no acct info on M.O (bank printed it all there) *rd excuse (on pho, all by different people)and my fav, FCC will not allow them to take pmts w*o ID. LOGICAL QUESTION HERE, HOW MANY PEOPLE SEND IN A COPY OF ID WITH CKs, M.O. etc. Usually do bill pay, was in town, thought I'd get pmt made. STUPID ME FOR TRYING TO PAY ON TIME WITH REAL MONEY!!!!!
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~CAN'T WAIT TIL SPRINT CONTRACT: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CAN'T WAIT TIL SPRINT CONTRACT: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~CAN'T WAIT TIL SPRINT CONTRACT: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~CAN'T WAIT TIL SPRINT CONTRACT: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CAN'T WAIT TIL SPRINT CONTRACT taken from his Sprint Corporate Care customer service problem that occurred on November 14th, 2017.