Star Magazine: Clearly a US based call center. My concerns wer...
A Star Magazine customer review by GetHuman user ~80s Chick from November 16th, 2017
Background on ~80s Chick's case
GetHuman: ~80s Chick - can you tell our other Star Magazine customers when your case took place?
~80s Chick: Sure. It was morning, on November 7th.
GetHuman: Did you reach out to Star Magazine, and if so, how?
GetHuman: And which of these common Star Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~80s Chick a list of common Star Magazine problems)
~80s Chick: "None of those really matches why I wanted to call Star Magazine that day." was why I was trying to call.
~80s Chick's review of Star Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Star Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~80s Chick: Clearly a US based call center. My concerns were addressed and handled in less than five minutes. Highly professional. Glad I found this website to give me their number!
GetHuman: Let's quantify your experience contacting Star Magazine. On a scale of 1 to 5, how easy is it go get help on a Star Magazine problem?
~80s Chick: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~80s Chick: I'd give them a four out of five on communication.
GetHuman: And what about Star Magazine's ability to quickly and effectively address your problem?
~80s Chick: For that I would say five out of five.
GetHuman: And finally- any advice for other Star Magazine customers?
~80s Chick: Call them early in the day or late. Don't forget any personal or account information you might need for Star Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~80s Chick taken from his Star Magazine customer service problem that occurred on November 7th, 2017.