Stream Energy: very polite and helpful...explained rates and t...
A Stream Energy customer review by GetHuman user ~mary ellen from November 20th, 2017
Background on ~mary ellen's case
GetHuman: ~mary ellen - can you tell our other Stream Energy customers when your case took place?
~mary ellen: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Stream Energy, and if so, how?
GetHuman: And which of these common Stream Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~mary ellen a list of common Stream Energy problems)
~mary ellen: "Meter reading" was why I was trying to call.
~mary ellen's review of Stream Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Stream Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mary ellen: very polite and helpful...explained rates and the savings...Ive called several times with questions ...customer service was awesome
GetHuman: Let's quantify your experience contacting Stream Energy. On a scale of 1 to 5, how easy is it go get help on a Stream Energy problem?
~mary ellen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mary ellen: I'd give them a five out of five on communication.
GetHuman: And what about Stream Energy's ability to quickly and effectively address your problem?
~mary ellen: For that I would say five out of five.
GetHuman: And finally- any advice for other Stream Energy customers?
~mary ellen: Call them early in the day or late. Don't forget any personal or account information you might need for Stream Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mary ellen taken from his Stream Energy customer service problem that occurred on November 16th, 2017.