Stream Energy: I do agree they need someone to pick up the pho...
A Stream Energy customer review by GetHuman user ~they need help from November 23rd, 2017
Background on ~they need help's case
GetHuman: ~they need help - can you tell our other Stream Energy customers when your case took place?
~they need help: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Stream Energy, and if so, how?
GetHuman: And which of these common Stream Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~they need help a list of common Stream Energy problems)
~they need help: "Service Appointment" was why I was trying to call.
~they need help's review of Stream Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Stream Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~they need help: I do agree they need someone to pick up the phone and talk to their customersthey also need to ask for your phone number just in case the call accidentally get lost or hang up they know these phones Not all that great you can sneeze and the phone will hang up greatI was on hold for ** minutes and when someone came on I start talking it was about * seconds in the conversation then the phone lost it calllong enough for them to have asked for a phone number to call back then I come back and couldn't get nobody yes we need more better customer service we need it bad help stream energy someone
GetHuman: Let's quantify your experience contacting Stream Energy. On a scale of 1 to 5, how easy is it go get help on a Stream Energy problem?
~they need help: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~they need help: I'd give them a five out of five on communication.
GetHuman: And what about Stream Energy's ability to quickly and effectively address your problem?
~they need help: For that I would say one out of five.
GetHuman: And finally- any advice for other Stream Energy customers?
~they need help: Call them early in the day or late. Don't forget any personal or account information you might need for Stream Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~they need help taken from his Stream Energy customer service problem that occurred on November 20th, 2017.