Swisco: Call to ask simple question was put on hold for...
A Swisco customer review by GetHuman user GetHuman-232103 from November 16th, 2017
Background on GetHuman-232103's case
GetHuman: GetHuman-232103 - can you tell our other Swisco customers when your case took place?
GetHuman-232103: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Swisco, and if so, how?
GetHuman: And which of these common Swisco customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-232103 a list of common Swisco problems)
GetHuman-232103: "Warranty claim" was why I was trying to call.
GetHuman-232103's review of Swisco customer service
GetHuman: So how would you sum up your experience for GetHuman's Swisco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-232103: Call to ask simple question was put on hold for **min. Person by the name Scott pick up and he put me back on hold, music was good service bad.
GetHuman: Let's quantify your experience contacting Swisco. On a scale of 1 to 5, how easy is it go get help on a Swisco problem?
GetHuman-232103: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-232103: I'd give them a two out of five on communication.
GetHuman: And what about Swisco's ability to quickly and effectively address your problem?
GetHuman-232103: For that I would say one out of five.
GetHuman: And finally- any advice for other Swisco customers?
GetHuman-232103: Call them early in the day or late. Don't forget any personal or account information you might need for Swisco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-232103 taken from his Swisco customer service problem that occurred on November 13th, 2017.
Swisco
1.00 of 5 stars | 6 reviews
GetHuman-232103's Swisco Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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